1. Information We Collect
Personal Information
- Name – Used for your profile and identification in the service.
- Email address
- Phone number (if provided)
- Account login details
Usage & Technical Data
- Device information
- IP address
- Browser type
- App activity and usage logs
- Cookies or similar technologies
Content & Inputs
- Text, voice, and other inputs you provide in the app
Payment Information
- Billing information (processed securely through third-party payment platforms — we do not store your card details)
2. How We Use Your Information
- Provide and improve the Service
- Personalize user experience
- Process payments and subscriptions
- Communicate account updates and support messages
- Ensure service security and prevent fraud
- Analyze performance and user behavior to improve features
4. Data Retention
We keep your information only as long as needed to operate the Service or as required by law. When no longer needed, data is securely deleted or anonymized.
5. Data Security
We use industry-standard security practices to protect your data. However, no online system is 100% secure, and you use the Service at your own risk.
6. Your Rights
Depending on your region, you may request to:
- Access your data
- Update or correct your data
- Request deletion
- Withdraw consent (if applicable)
For any request, contact us at: support@purno.com.bd
7. Children's Privacy
We do not knowingly collect data from minors. Parents may contact us to request deletion if data was submitted by a child.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Continued use of the Service after updates means you agree to the revised terms.
9. Contact
If you have privacy-related questions, reach us at:
Email: support@purno.com.bd