1. Information We Collect
Voice Data (User Input)
- Voice data – When you use speaking or pronunciation features, your voice input is captured and processed.
- This data is used only to provide real-time English language assessment and feedback.
Text Data
- If voice is converted into text (speech-to-text), the text is processed to generate AI-based feedback.
Basic Usage Data
- App usage activity
- Device type
- General performance data
- This data helps us improve the app experience.
2. How We Use Your Information
- To provide English language learning and assessment features
- To generate AI-based feedback on pronunciation and speaking
- To improve app functionality and performance
- To enhance user experience
- We do not use your data for advertising or profiling.
3. Voice Data Handling (Important)
- Voice data is processed in real time only.
- We do not store, save, or retain any voice recordings.
- Voice input is discarded immediately after processing.
- We do not use voice data for training or any secondary purposes.
4. Third-Party Services
- We use a trusted third-party AI service to process user input: OpenAI.
- User voice or transcribed text may be securely transmitted to OpenAI for analysis.
- This is required to generate feedback and enable core app functionality.
- Only the minimum necessary data is shared with OpenAI.
- OpenAI processes this data solely to provide the requested service.
- We ensure that OpenAI provides data protection standards equal to or greater than ours.
- We do not sell or share your data with any other third parties.
5. User Consent
- Before using features that require voice input, we clearly inform users that their data will be processed.
- We request explicit permission before sending data to third-party AI services.
- Users can choose not to use these features at any time.
6. Data Storage and Retention
We do not store voice recordings. Any temporary data used during processing is deleted immediately after use. We retain only minimal non-personal usage data for analytics and improvement.
7. Data Security
We implement appropriate security measures to protect your data:
- Secure transmission (encryption)
- Limited data access
- No unnecessary data storage
8. Your Rights
- You have the right to know how your data is used.
- You can decline permission for voice processing.
- You can stop using features that require data sharing.
- Since we do not store personal voice data, deletion requests are generally not required.
9. Children’s Privacy
FluentAI does not knowingly collect personal data from children under 13. If we become aware of such data collection, we will take immediate steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app and on our website.
11. Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
Email: support@purno.com.bd